SpringHill Suites Arundel Mills BWI Airport

The front desk staff was great, but Ms. Shanissa especially who was superb as she was absolutely delightful, her presence, care for the customers, and just pleasant in general. Coffee, tea, hot chocolate, and mints are available in the lobby all the time; I love having the option to go down and get a ready cup of coffee at any time. Breakfast included every day with many options to choose from, a big plus! Location was great, close to the airport but not right at the airport. Eateries and shopping right across from the hotel. I happened to need the post office, and that wasn't far either. Seating area/living room when you first walk in the room with a kitchenette comprised of mini fridge, sink, coffee maker/coffee, and a microwave. I especially like to have the luxury of putting something in the fridge, reheat leftovers, make popcorn, and wash a cup at the kitchen sink rather than going into the bathroom. One downside is that there was no kitchen towel or paper towels, and there was no dish soap and sponge in the case you want to wash your own travel/coffee cup as I always have with me.

I like the staff, they were very nice. I like the value for what we got, loved the area. No complaints

The breakfast,was more on the cold side but it was ok, the location was great, it was close to lots of places to eat and very close to the casino which gave me something to do with my free time 😄

Breakfast was good, except non use of some appliances example toaster, bagels could not be toasted coffee and tea not working

i love the room layout, the bed was comfortable, the breakfast was awesome.